Privacy Policy

How Ecomneed collects, uses, and protects the information you share with us through our website and client services.

Last updated: 10 June 2026

This Privacy Policy explains how Ecomneed ("Ecomneed", "we", "us", or "our") collects, uses, shares, and protects personal information when you visit ecomneed.com, submit a form, create a client account, or use our Amazon seller services. By using our website or services, you agree to the practices described below.

1. Information we collect

Information you provide

Enquiry & audit forms: name, email address, phone number, Amazon marketplace, selected service, package/need, your goals or issue description, ASIN/product links, and any files, screenshots, reports, or shared-folder links you upload.
Client account: full name, brand/company name, seller type, email address, phone number, and password when you register for the client dashboard.
Communications: messages, project details, and documents you send us through the dashboard, email, or messaging apps.

Information collected automatically

Usage & device data: IP address, browser type, pages viewed, referring pages, and approximate location, collected through server logs.
Cookies: small files used to keep the site working, remember preferences, and understand how the site is used (see Section 4).

2. How we use your information

Respond to enquiries and provide a free initial review or audit.
Deliver, manage, and improve the Amazon services you request.
Create and operate your client account, orders, uploads, and progress updates.
Communicate with you about projects, deliverables, and support.
Maintain the security, integrity, and performance of our website and services.
Comply with legal obligations and enforce our terms.

3. How we share information

We do not sell your personal information. We may share it only with:

Service providers that help us operate (e.g. hosting, file storage, email, analytics, and communication tools), bound to protect your data.
Legal authorities where required by law, regulation, or to protect our rights, users, or the public.
Business transfers in connection with a merger, acquisition, or sale of assets, where your information may be transferred under the same protections.

To deliver services we may act on your behalf within Amazon Seller Central using access or materials you provide. We do not use that access for any purpose other than the services you request.

4. Cookies

We use essential cookies to keep the site working, preference cookies to remember choices, and analytics cookies to understand usage. You can control or delete cookies through your browser settings; disabling some cookies may affect site functionality.

5. Data retention

We keep personal information only as long as needed to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, it is deleted or anonymised.

6. Data security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information, object to or restrict its processing, and withdraw consent. To exercise these rights, contact us using the details below.

8. International data transfers

Ecomneed serves sellers across global Amazon marketplaces. Your information may be processed in countries other than your own. Where it is transferred, we take steps to ensure it remains protected in line with this policy.

9. Children's privacy

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect information from anyone under 18.

10. Third-party links

Our site may link to third-party websites and platforms, including Amazon and our social media pages. We are not responsible for the privacy practices of those sites; please review their policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.

12. Contact us

Questions about this Privacy Policy or your data? Contact us: